Barely two months into the scanners' initial deployment at real-world Hertz facilities, there's already a problem.

Hertz said it is rolling out the AI scanners at airports nationwide. At least one renter is taking issue with the technology.

The rental car company has employed an AI-powered scanner that analyzes whether damage has been done to its vehicles upon ...

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One customer was charged $440 for a scuff on his rental's wheel. But talking to a human employee about it wasn't easy, and he ...

The tech has the potential to make renting a car quicker and easier—or more frustrating. In one instance in Atlanta, it's ...

Hertz uses a new AI scanner that automatically detects any scratches, dents or damages. The new technology has worked out ...

Hertz's new AI damage scanners are now live, but watch out! A new report reveals how this tech could lead to unexpected fees ...

The rental car company's AI-based scanners are being rolled out across the U.S., but a report suggests they could add extra fees to the inspection process.

Hertz announced its use of the AI scanners back in April. It's partnered with Israeli ex-defense and current AI vehicle inspection system company, UVeye.

Hertz has begun using AI scanners to check on potential rental car damage. In at least one instance, a driver said the AI seemed to have gone too far.