Innovia Consulting, a leading Microsoft Dynamics 365 Business Central partner, is pleased to announce the merging of Lloyd ...

Cognigy, a provider of customer service solutions, has achieved Microsoft Solutions Partner with Certified Software, the highest level of partnership within Microsoft's AI Cloud Partner Program. As a ...

Cognigy’s platform, Cognigy.AI, gives enterprises access to “Agentic AI”, intelligent virtual agents that understand customer ...

Among the first MCP-powered agents, co-developed with Microsoft to redefine AI-driven automation in finance. AMSTERDAM, ...

The partnership bring Gong’s context-rich customer interaction data and AI-powered revenue insights directly to Microsoft 365 ...

Goldman Sachs raises Microsoft's price target, citing confidence in AI strategy and cloud dominance. Azure Foundry sees rapid ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver ...

Microsoft discussed NLWeb and MCP, open standards that could revolutionize the web and help developers connect sites to AI ...

The Adherence Tracker in Dynamics 365 Contact Center helps organizations monitor and manage service rep activities effectively, leading to improved performance and customer satisfaction. Dynamics 365 ...