BNPL Fintech firm Klarna, the global digital bank and flexible payments provider, is now available as a payment option on Google Pay.

Klarna is launching its own mobile carrier plans with a $40/month plan that includes unlimited data, talk, and text on AT&T's network.

Klarna's mobile plan, which includes unlimited 5G calls and data for $40 per month, will use the platform provided by U.S. mobile services startup Gigs.

Klarna CEO Sebastian Siemiatkowski has already used AI to replace himself during earnings reports, and now Klarna is using AI to clone him another way: through an AI-powered phone hotline.

Klarna CEO Sebastian Siemiatkowski recently warned that AI could very well trigger a global recession. Critics are now pointing out last year's Klarna layoffs.

Klarna, a financial service best known for its buy now, pay later app, announced on Tuesday it's launching a new debit card with BNPL features. The new debit card lets people load funds onto the ...

Klarna Group Plc Chief Executive Officer Sebastian Siemiatkowski said his company saved around $2 million after it severed ties with Salesforce Inc. in favor of data tools it built using ...

Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't handle complex issues, prompting Klarna to rehire humans.

As Klarna works to rebuild trust and service satisfaction, its hybrid approach may well become a model for other companies navigating the complex balance between automation and human connection.

Klarna's net losses for the first quarter reached $99 million, almost double the $47 million it lost during the same period a year earlier.

Klarna’s AI replaced 700 workers. It now wants some of them back to improve customer service Klarna’s CEO has suggested that the AI job cuts have led to “lower quality” customer service ...

Klarna uses an AI doppelganger of CEO Sebastian Siemiatkowski to deliver quarterly earnings, and says it "streamlined" workforce by 40% since 2022.