Klarna launched an AI-powered CEO hotline, enabling 100 million global consumers to provide direct product feedback in a ...

Klarna is all in on AI, so much so that it made a chatbot of its CEO to take customer service calls.The AI said it handles ...

You can ‘call’ an AI version of Klarna CEO Sebastian Siemiatkowski to provide feedback to the company. Klarna CEO Sebastian ...

Klarna CEO Sebastian Siemiatkowski has used an AI clone of himself to deliver earnings reports — twice, once in December 2024 ...

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the ...

Klarna CEO Sebastian Siemiatkowski previously said its AI assistant was already doing the work of 700 full-time customer ...

Klarna CEO Sebastian Siemiatkowski recently warned that AI could very well trigger a global recession. Companies—including ...

Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't ...

The buy-now-pay-later pioneer says automation may herald a recession, but letting people pay for pizza in installments will ...

The Swede added that because Klarna customers’ average indebtedness was £100, they were more likely to pay back their loans ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...