J.D. Power’s 2025 U.S. Credit Card Satisfaction Study is out. And this time, contrary to the last four years, Apple didn’t top the list.

When consumers are levied a surcharge, satisfaction scores drop 39 points to 602 on a 1,000-point scale, compared to ...

A recent study explores the brands which bake satisfaction right into their recipe, and we try and deduce why motorists are happier than ever before.

According to the JD Power US Auto Insurance Study released June 11, the average overall satisfaction score for companies with the highest level of trust among their customers is 917 of a 1000 ...

J.D. Power's 2024 North America Airport Satisfaction Study showed that 60% of travelers somewhat agreed or strongly agreed with the sentiment that they enjoyed spending time in the airport, even ...

How J.D. Power Got Established While the privately owned company is now one of the most recognized market intelligence brands in the world, J.D. “Dave” Power III built the company from the ...

A new report from J.D. Power found customer satisfaction with public Level 2 charging is down 16 points to 617 on a 1,000-point scale, the lowest level since the study began in 2021.

J.D. Power's methodology is to collect surveys from owners in all 50 states after 90 days of ownership, but Tesla won't let the firm collect information in 15 states.

The J.D. Power EV Index is an analytics tool to benchmark the growing EV market in the United States. It tracks millions of data points aggregated into six categories—interest, availability, adoption, ...

J.D. Power may be sold by its parent company, Thoma Bravo, which has owned the research firm since 2019, for $8 billion.

J.D. Power has tweaked its methodology over the years and now the company is adding new, hard data to its toolbox. The company announced Monday it acquired the data and predictive analytics ...

Since 1968 J.D. Power has been ranking cars based on consumers’ actual driving experiences. The J.D. Power rating system bases itself on an independently funded and unbiased survey taken by v… ...