Klarna CEO Sebastian Siemiatkowski recently warned that AI could very well trigger a global recession. Companies—including ...

Klarna AI layoffs have taken a surprising turn. The Swedish fintech giant, once praised for firing 700 employees and ...

Klarna CEO Sebastian Siemiatkowski previously said its AI assistant was already doing the work of 700 full-time customer ...

Some CEOs have said they expect AI to displace a wide range of white-collar workers but experts warn that telegraphing doom ...

Klarna’s CEO has predicted that a recession could be around the corner as companies around the globe—including his own—reduce ...

My wife taught me something,” Klarna CEO Sebastian Siemiatkowski told the crowd at London SXSW. Siemiatkowski said it’s true ...

Klarna's CEO warns AI could wipe out white-collar jobs and spark a recession as the fintech giant slashes staff and leans ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

Klarna launched an AI-powered CEO hotline, enabling 100 million global consumers to provide direct product feedback in a ...

Klarna, best known for its “buy now, pay later” platform, had embraced an AI chatbot developed ... navigating the complex balance between automation and human connection.

Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

Klarna has launched a hotline to an AI avatar of CEO Sebastian Siemiatkowski where consumers can provide conversational ...